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Customer Service Feedback Form

  1. Did you feel welcomed?

  2. Were you treated with courtesy?

  3. Do you feel you were heard?

  4. Were your needs/concerns addressed?

  5. Were our services clear, concise and delivered in a timely manner?

  6. Personal information you provide on this questionnaire is collected pursuant to the Community Charter/Local Government Act, and will only be used for the purposes of evaluating this issue. Your personal information will not be released except in accordance with the Freedom of Information and Protection of Privacy Act. Questions about the collection of your personal information may be referred to the City Clerk at 2670 Cameron Road, West Kelowna, BC or 778-797-1000.

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  8. This field is not part of the form submission.