FOR IMMEDIATE RELEASE
May 10, 2016
2016 Citizens’ Survey in the Mail
The ninth annual Citizens’ Survey is now in the mail to one thousand randomly-selected West Kelowna residents who have until June 10 to respond. The survey is one of the tools West Kelowna Council uses in setting priorities for the municipality during budget deliberations and the findings from the survey provide statistically-accurate information about how taxpayers of West Kelowna evaluate municipal services.
Residents are asked to comment on quality and importance on a variety of services. The data is then broken down into a graph that clearly indicates when a larger than normal discrepancy exists between service level and importance and whether a service exceeds, meets or falls short of taxpayers' expectations. With eight years of results now available, trends can be observed on what services may be declining or increasing in quality.
As in previous years, the 2016 survey was created using City of West Kelowna staff and supplies with just printing and mailing costs incurred. Similar polls cost thousands of dollars.
The deadline for submission is Friday, June 10. If you didn't receive a survey in the mail and would like to participate, you can obtain a copy by visiting the City’s website, www.westkelownacity.ca/citizenssurvey
or pick one up at Municipal Hall, 2760 Cameron Road, West Kelowna.